---
title: Street Light Maintenance and Outages
description: Street Light Maintenance and Outages
---

Submit

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[Contractor Info](https://www.riseengineering.com/contractor?hsLang=en)

[RISE Group, Inc.](https://www.riseengineering.com/?hsLang=en)

# Street Light Outage Reporting

RISE Engineering is providing street light maintenance services for some Rhode Island communities. If a wooden pole has been knocked down, please immediately call National Grid at 1-800-465-1212 to report an emergency.

Outages and other issues may be reported by clicking the appropriate link and completing the form. You may also call our 24-hour line to report outages toll-free at 877-524-2590 or via text message at 401-594-3332.

**Please be prepared to provide the following information:**

- Your Name (optional)
- Town or City
- Street Name and Pole number (include cross streets and/or address, if available)
- Email/phone number (if you want follow up – not required)
- Pole type (wood, metal with arm, decorative post top)
- Outage type (light out at night, pole replaced-light strapped to a pole, light flashing, other –please describe, or knockdown—notify NGRID if a wood pole is down)
- Any additional information you believe we should know

[Facebook](http://www.facebook.com/share.php?u=https%3A%2F%2Fwww.riseengineering.com%2Fstreetlights) [Twitter](https://twitter.com/intent/tweet?text=Street+Light+Maintenance+and+Outages&url=https%3A%2F%2Fwww.riseengineering.com%2Fstreetlights&via=RISEEngineering) [LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.riseengineering.com%2Fstreetlights&title=Street+Light+Maintenance+and+Outagessource=https://www.riseengineering.com)

![cityofcranston lights](https://www.riseengineering.com/hubfs/cityofcranston%20lights.jpg "cityofcranston lights")

# Jamestown

Click here to report an outage

[![Jamestown Outage](https://no-cache.hubspot.com/cta/default/5951436/55934da1-446a-4183-b598-ee9041e7d1f6.png)](https://cta-redirect.hubspot.com/cta/redirect/5951436/55934da1-446a-4183-b598-ee9041e7d1f6)

# East Providence

Click here to report an outage

[![East Providence Outage](https://no-cache.hubspot.com/cta/default/5951436/1b12b7d2-5f42-47f2-966f-c2872feced9e.png)](https://cta-redirect.hubspot.com/cta/redirect/5951436/1b12b7d2-5f42-47f2-966f-c2872feced9e)

# TBA

COMING SOON

[![TBA Outage](https://no-cache.hubspot.com/cta/default/5951436/2bac4c62-d292-4ae4-93ff-06ef38408db3.png)](https://cta-redirect.hubspot.com/cta/redirect/5951436/2bac4c62-d292-4ae4-93ff-06ef38408db3)

[Contractor Info](https://riseengineering.force.com/contractors) [Contact Us](https://www.riseengineering.com/contact-us-1?hsLang=en)

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**©2026 RISE **

A pioneer in the delivery of turnkey energy-efficiency services, RISE works with utilities and other energy program sponsors to offer energy users comprehensive efficiency services that reduce their environmental footprint and operating expenses.

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**Corporate Headquarters**

RISE 

1341 Elmwood Avenue

Cranston, Rhode Island 02910

[(800) 422-5365](tel:18004225365)

 

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